REFUNDS AND SUPPORT
Refunds and support.
The seller tools are free with daily limits. AngleCue Pro is a monthly subscription; Pro is sold through Paddle, our merchant of record, and the policy below applies to every Pro subscription.
Get help or report a problem
Email support@anglecue.app for private support. Please do not send passwords, access tokens or payment details.
Ask in our public research thread on X ↗. Share only information you are comfortable making public.
What Pro includes
US$19 a month, taxes included: 60 buyer hesitation maps and 300 creator checks a month, and tracking for up to 100 creators. First 14 days: 30 maps and 150 checks. Full 60 maps and 300 checks from day 15. Payment, tax and invoices are handled by Paddle (paddle.com), the merchant of record.
Cancel anytime
Pro renews every month until you cancel. Cancel from your account page with “Manage billing”, or email us. Pro stays on until the end of the month you paid for; nothing more is charged.
Refunds
If you are not satisfied, email support@anglecue.app within 14 days of a Pro payment and we will refund that payment in full. No reason is required.
Refunds are issued by Paddle to your original payment method, and Pro ends when the refund is made. If you are a consumer in the EU, EEA, Switzerland or UK, your statutory rights also apply. Please contact us before opening a chargeback; we can usually resolve problems faster by email.
What Pro does not include
Results are read-outs of public data. They do not guarantee views, sales, creator posts or approval by a brand. We do not contact creators, send samples, film, edit or publish videos for you.